GE HealthCare HR Operations Associate UK & IE 

Hungary, Budapest 

977757287

• all customer enquiries in a professional, courteous & timely manner

• Consistently follow defined HR processes, challenging steps that may not make sense / add value

• Maintain process documentation in accordance with local labor legislation & Data Privacy regulations

• Provide and maintain documentation of HR lifecycle and employee lifecycle and other HR processes

• Maintaining Workday database, ensuring highest standards of completeness, accuracy, and compliance with relevant legislation HR and regional People Operations requirements

• Develop a strong working relationship with the GE HealthCare HR, People Leaders, and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues

• Proactively engage HR and regional HR partners & customers to ensure timely resolution of transactions

• Actively seek customer feedback & use it to improve our service offering

• Deliver on commitments, manage expectations & keep customers informed on progress –taking clear accountability and ownership throughout the process

• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE HealthCare policy requirements

Qualifications/Requirements

• Country Specific Requirements

• Bachelor's Degree in in related field or studying toward a degree in related field

• Fluency in local languageand English knowledge both verbal and written

• Previous experience (minimum 1 year) in any Service Delivery /Customer Operationscenter or HR Contact/Service Center role,ideally within a multinational organization

Desired Characteristics

• Solid interpersonal skills: ability to work effectively in a team-based environment

• Organizational skills, attention to detail, and accuracy

• Effective communication skills through written and verbal communication and consistently deliver high quality customer service in a professional manner

• Proficiency in HR systems (ex. Workday) and technologies

• Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity

• Experience of working in a fast-paced, customer-oriented environment

• Proven ability to work professionally & proactively with a remote client base

• Ability to identify frequent customers / process issues and be able to suggest process, procedure, and training improvement opportunities

• Ability to maintain confidentiality and handle sensitive information with discretion

• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)