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Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
Order processing of Purchase Orders and resolving order issues.
Act as liaison between various departments such as Field Sales, Inside Sales, Channel Sales, Revenue Operations, Sales Operations, Global Services, Legal, Finance, and Accounting.
Monitor and maintain assigned program(s) (e.g.VE Subscriptions, NGINX, Shape, Volterra)
Answer pre and post sales questions from Channel and F5 sales teams.
Research inquiries and assist internal and external customers.
Coordinating expedites requests and escalations.
Ensure the integrity of the Salesforce data.
Performs other related duties as assigned.
BA/BS degree
3 years of Sales Support experience preferred
Previously worked in a high-tech environment is highly desirable
Proficient in Microsoft Outlook, Word, PowerPoint and Excel
Salesforce experience is preferred.
Must be detailed oriented with a proven ability to multi-task
Effective communication, both in written and verbal form, to interact with cross functional teams and departments
Must be a self-starter and effective time manager
Passion for customer experience and exceeding expectations
Proven ability to collaborate in a team environment.
Good understanding of sales processes, order administration processes, etc.
Have experience supporting and working with Sales Team
Good interpersonal skills
Intermediate Experience with Salesforce
Ability to work independently in a dynamic fast paced environment, with minimal supervision
Ability to work under pressure
Exhibits professional work behaviour and positive attitude
Comfortable interacting with Sales Team
Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, , and cool perks
Dynamic Interest Groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
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