In this role, you will:
- Participate in less complex initiatives and identify, and implement opportunities for new processes to support requirements within change implementation
- Apply project management methodology to facilitate complex implementations, establishing timelines, and tracking ongoing projects to ensure successful delivery
- Review basic knowledge transfer, data mapping, and account movement while exercising independent judgment to guide strategic initiatives that impact multiple systems
- Identify, and provide effective training methods
- Participate in process improvement or product development and enhancement activities
- Present recommendations for resolving data, logistics, project support issues, and exercise independent judgment while developing experience in risk and compliance requirements
- Collaborate and consult with peers, management, technology, and compliance
Required Qualifications:
- 2+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Prior experience in US Home Mortgage Industry is a must. Title Operations experience would be a plus
Job Expectations:
- Deliver process onboarding and training programs to mortgage operations staff ensuring teams are ready for operations delivery
- Conduct needs assessments, evaluate training effectiveness and provide coaching to ensure seamless application of learned skills
- Understand process changes and implement change delivery and adoption methodologies to ensure effective change implementation
- Provide day-to-day support to help operations teams manage risk, serve our customers, and empowering operation employees to utilize their tools and resources to complete their work in a quality manner.
- Play the role of process SME and engage with operations teams when there are process-related questions and/or debrief interactions.
- Participate in process improvement or product development and enhancement activities
26 Feb 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.