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Google Social Escalation Communications Manager YouTube 
United Kingdom, England, London 
975263737

31.07.2024
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in journalism, public relations, internal or executive communications, or a related field.
  • Experience managing external communications, including public platforms and social media.
  • Experience in crisis response or escalation management.
  • Experience with internal communications up to executive level.

Preferred qualifications:
  • Knowledge of YouTube product and policy, YouTube creators and their communities, Internet culture, and an avid user of social media.
  • Understanding of editorial and creative content development, storytelling techniques, and external communications trends and best practices.
  • Ability to influence momentum of incident response across multiple teams.
  • Ability to analyze data, identify trends, and present key findings to improve future programs and strategies.
  • Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to rapidly changing priorities in the YouTube ecosystem.
  • Excellent written and verbal communication skills.