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Google Social Escalation Communications Manager YouTube United Kingdom, England, London 201140304
14.08.2024
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Minimum qualifications:
Preferred qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in journalism, public relations, internal or executive communications, or a related field.
- Experience managing external communications, including public platforms and social media.
- Experience in crisis response or escalation management.
- Experience with internal communications up to executive level.
Preferred qualifications:
- Knowledge of YouTube product and policy, YouTube creators and their communities, Internet culture, and an avid user of social media.
- Understanding of editorial and creative content development, storytelling techniques, and external communications trends and best practices.
- Ability to influence momentum of incident response across multiple teams.
- Ability to analyze data, identify trends, and present key findings to improve future programs and strategies.
- Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to rapidly changing priorities in the YouTube ecosystem.
- Excellent written and verbal communication skills.
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