Dell Solutions Architecture Engineer 2-Azure VDI & IAM 

India, Telangana, Hyderabad 

973588277

As a Solutions Architecture Engineer 2 (VDI & IAM) you will be responsible for Troubleshooting and administering the Environment including management of the Azure Hyper-V, SCCM & Intune, provide support, troubleshoot issues related to IAM, AD & managing and administering the SCCM\MECM\Intune platforms.

You will:

• Provide Azure Hyper-V Support, creates. Updates and Manages Hyper -V VDI Infrastructure
• Troubleshoots, license, policy, and application issues on VDI. Patch Management, Image Management, Application Management, Mobile Device Management
• Work on Identity & Access Management, Active Directory related incidents and requests. Contribute to the Quality & Functionality assurance checks of developed applications.
• Assists other Client Engineers & Analysts with complex problems, Join customer troubleshooting sessions. Identifies areas of Process improvement and assists with team\project level initiatives
• Stays current on technical specifications for hardware/software requirements of Dell Technologies.Contributes to daily\weekly project update meetings discussing about open incidents, resolutions setup etc.

• 4-7 years of related experience in a professional role with a bachelor’s degree, strong experience of managing Azure VDI, Intune & SCCM environment & Troubleshooting L2\L3 incidents on VDI, Intune, SCCM, AD, IAM issues.
• Good writing skills and demonstrated ability to document processes for the customer & internal team, willingness to participate in a customer support 24/7 and On-Call rotation.
• Patch Management, Image Management, Application Management, Mobile Device Management
• Experience working on Entra ID, Hybrid environment and AD Connect/Sync issues
• Experience with SSO config, Role Management, DNS, Conditional access policy, MFA

Desirable Requirements

• Solid knowledge, understanding of ITIL principles and methodologies
• Understanding of IAM tools like Sailpoint , IdentityNow