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Walmart Group Director UX Design - Associate Experiences United States, Arkansas, Bentonville 973518725
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What you'll do...
Group Design Director, Associate Experiences
The focus on transforming the in-store and supply chain associate experience through consumer-grade, AI-driven digital experiences. This Group Design Director will provide strategic and craft-based design leadership across a comprehensive portfolio of products that empower over associates do their jobs better – whether serving customers, managing inventory, or distributing freight all across the US. In addition to being a thought partner to our business, engineering, and product partners, this leader will work closely with fellow design partners to forge a market-leading, digitally enabled set of experiences that integrate the best of streamlined operations processes, cutting-edge technologies, and associate feedback. This leader will also strategically partner with our store and supply chain operators to make sure the tools our associates use meet their needs in addition to the business we serve.
As a Group Design Director, you will employ your depth of knowledge and experience designing tools and services to make the complex simple, clear, and trusted. You’ll demonstrate your natural curiosity to listen, understand, and draw out insights from research and analytics to improve how your portfolio of services grow and evolve. While diving into the interaction patterns and business processes of today, you’ll be able to imagine and articulate improved future states of those products through design. You’ll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team.
By innovating on the world’s biggest stage, you will have the chance to shape the future of retail and beyond. You will have the chance to improve the lives of our in-store and supply chain associates by empowering them with best-in-class tools and services, and they in turn will enhance the experience of our customers. If you are motivated by complex, purposeful challenges, being
You’ll sweep us off our feet if you have...
Ability to define and advocate for a design vision and follow through with a plan on how to deliver against it
Track record of shipping high impact products in a fast-moving and changing environment – one that celebrates experimentation, iteration, and shipping
Built and led multi-disciplinary teams of 60+ designers, writers, and researchers while creating a strong design culture
Hands-on implementor with a strong desire for physical-digital prototyping and iteration in the field
Comfort with resourcefully solving problems in dynamic situations
Experience leading product design process and building strong cross-functional partnerships
Excellent visual and interaction design skills and a keen understanding of trends in the marketplace to improve data and AI-driven experiences
Adept with design tools, and deep engagement in the details of the work, while inspiring and empowering designers to deliver beautiful, thoughtful solutions for our associates
A strong strategic mindset and a systems thinking approach
A skilled change maker who is not afraid to think big and challenge the status quo
An understanding of data and analytics to track performance
A high bar for quality, and can set new standards for design delivery
Ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority
Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping
Champion of a design philosophy that is inclusive of all people
You’ll make an impact by:
Driving the design strategy and delivering on the future vision
Partnering with the to create a compelling vision that will inform the roadmap for associate experiences
Owning and delivering all phases of product design work across the portfolio (these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation)
Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals
Driving and holding others accountable to create experiences that celebrate and empower our end users
Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products
Thinking holistically so that we build true end-to-end experiences
Seamlessly switching gears from deep design thinking to rapid-fire execution
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Minimum Qualifications
Bachelor’s degree or higher in a Design related field and 18+ years of experience in product design, with at least 10 years managing teams of managers and individual contributors.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
The annual salary range for this position is $195,000.00-$370,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Preferred Qualifications...
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