Intuit Staff Customer Delivery Designer 

Kenya, Nairobi County, Nairobi 

972794366

• Lead and grow a team of designers responsible for foundational design patterns like onboarding to financial products, payment method widgets, account verification flows, digital wallet, ledger visualizations, etc.
• Drive the design strategy for horizontal, reusable financial components that are adopted across multiple product teams and experiences.
• Partner with product and engineering to shape the future of financial primitives such as embedded wallets, unified account models, and real-time funds movement.
• Define and maintain a scalable platform design system optimized for financial reliability, usability, and trust.
• Design end-to-end developer experiences - including API interaction flows, onboarding toolkits, error handling guidance, and supporting documentation - to make our platform easy to build with.
• Advocate for developer usability in both internal and third-party contexts, ensuring platform features are discoverable, understandable, and consistent.
• Balance immediate UX needs with long-term vision by designing both what’s needed today, and what enables better money experiences tomorrow.

You’re a Great Fit If You

• Thrive in system-level problem spaces — especially in financial domains or infrastructure layers where precision and clarity are paramount.
• Have experience designing components, frameworks, or UX patterns that serve multiple product surfaces.
• Lead through influence — collaborating with design, engineering, risk, compliance, and platform PMs to get to high-quality outcomes.
• Have empathy for developers and experience designing API-first platforms or developer tools.
• Know how to design for ambiguity and scale — delivering design that holds up across millions of users and billions in financial transactions.

• 6+ years in product design with 2+ years leading designers
• Experience working on platform teams, design systems, or infrastructure-level components
• Deep UX craft and systems thinking across interaction design, pattern architecture, and internal usability
• Strong portfolio demonstrating reusable UI, horizontal product thinking, and design that elevates trust.

Bonus Points For

• Fintech, payments, or financial services experience
• Exposure to developer tools, design systems at scale, or trust and safety surfaces
• Experience enabling other teams through platform or infrastructure work