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Microsoft Senior Product Manager Taiwan, Taoyuan City 97255619
10.04.2025
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Required/Minimum Qualifications:
- Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development
- OR equivalent experience.
- 4+ years of cloud experience
- 4+ years of Security experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Additional or Preferred Qualifications
- Bachelor's Degree AND 7+ years of experience in product/service/project/program management or software development OR equivalent experience.
- Azure Fundamentals, Security, SIEM
- Deep knowledge of the SIEM and XDR market and competitive landscape with technical depth
- Experience working with customers and field sales teams with a strong customer satisfaction track record in customer facing role
- Technical curiosity and aptitude to quickly master service capabilities, technical issues, business trends, and customer needs
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until April 12, 2025.
Responsibilities
- Engage with strategic customers to collect their unmet or unknown needs and market opportunities for enhancements or development of multiple feature areas via qualitative and quantitative analysis. Share insights and trends that will impact product evolvement.
- Own or partner with others in driving business impact across the organization and tracking success criteria and performance metrics and provides clarity on fundamentals
- Dig deep into the technologies as a Subject Matter Expert, building experiences across multiple feature areas
- Recognize our customers’ needs, and how these needs drive or don't drive deployments/usage, and what blockers exist
- Work closely with engineering, sales, and support teams to handle customer inquiries and incidents raised through customer interaction channels by addressing questions directly or routing to the appropriate resource and tracking to resolution
- Influence and engage with cross-functional internal partners, senior leadership, and other key stakeholders to gather input and garner support for product/service vision, strategy, and roadmap for multiple feature areas
- Help our customers understand how to validate successful deployments and to interpret detections and alerts
- Tell the customer story and technical feedback internally to engineers to drive the evolution of our products
- Contribute to the technical documentation for our products, writing blogs, troubleshooting guides, reference architectures, playbooks, etc.
- Contribute with creating customization samples such as Azure Logic Apps playbooks, Workbooks (dashboard), PowerShell scripts, ARM templates for Azure Policy to enable customers to operationalize product usage in their environments
Understand the story behind our security solutions, and tell it both internally and externally at events like Ready, Ignite, Tech Summits, etc. - Keep your demo/lab environment up to date to perform experiments to test hypothesis, provide effective demonstration, problem solving, and learning
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