IBM Global Administrator First Line Manager 

Costa Rica 

970323104

· A minimum of 2 years of work experience in Leadership roles (People Manager)
· Organizational, multitasking, and decision-making skills are essential
· Able to motivate and coach new employees
· Detail Oriented
· Excellent Customer Service Skills
· Ability to communicate effectively
· Advanced English skills
· Experience managing client escalations
· Project Management skills
· Intermediate Excel skills
· Experience working with IBM Executives