- Manage the 3PLs SLA performance, warehouse spent, SOW compliance in accordance to Apple’s requirements.- Drive the 3PLs(s) towards operations excellence on areas such as, but not limited to, operations execution, losses and damage, continuous improvement program, inventory accuracy.- Manage and lead 3PLs’ organization and their resources to support any required operations activities such as timely execution, analytics and reporting, exceptions management, shipping accuracy issues, etc.- Partner with 3PLs during key events such as new product launches, new store opening to ensure a flawless and successful execution.- Drive periodic review of 3PLs’ end-to-end platform to ensure support towards scalability and growth.- Assess and facilitate region-wide change management programs.- Develop executable BCPs within the supply chain network.