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Apple AppleCare Distribution Centre Manager China, Shanghai 65488918
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Manage the 3PL's SLA performance, warehouse spend, and SOW compliance with Apple’s requirements.Drive the 3PLs(s) towards operations excellence in areas such as, but not limited to, operations execution, losses and damage, continuous improvement program, and inventory accuracy.Manage and lead 3PLs’ organization and their resources to support any required operational activities such as on-time execution, analytics and reporting, exceptions management, shipping accuracy issues, etc.Partner with 3PLs during key events such as new product/strategy launches and new store openings to ensure a flawless and successful execution.Drive periodic review of 3PLs’ end-to-end platform to ensure support for scalability and growth.Assess and facilitate region-wide change management programs.Develop executable BCPs within the supply chain network.Any other projects & tasks as required.
- Bachelor's degree in a relevant discipline.
- Minimum 5 years of experience in logistics or supply chain with in-depth functional knowledge of key logistics processes.
- Equipped with strong business and operations knowledge of managing reverse logistics (including repair operations), warehouse management systems, as well as inventory control processes
- Strong vendor management skills and working experience with major 3PLs in APAC.
- Experience in service parts logistics operations is highly advantageous
- Strong people management experience and group development skills.
- Highly adaptable and resilient to the challenges of a dynamic environment.
- Excellent communication, interpersonal, and negotiation skills
- Being able to see around corners and having attention to detail are key attributes
- Ability to build effective relationships in a cross-functional team.
- Positive energy and attitude with a thirst for personal growth.
- Strong knowledge of Excel preferred.
- SAP, Business Objects (or equivalent), and database skills will be an advantage.
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