Reporting to the Director of Partner Operations, in this role you will be responsible for helping to build and scale our Partner operations to support the company’s growth and our expanding Partner routes to market.
What you'll do:
- Receive feedback from Sales and Partner teams to help define strategic projects and process improvements to ensure an easy engagement model for Partners selling Wiz
- Work cross-functionally with other teams to support operational programs aligned to the overall organizational strategy
- Deliver scalable “run the business” operational support of the Partner organization at Wiz including Reseller Program Management, Deal Registration administration, Partner Applications and Reporting
- Be responsible for the data integrity in Salesforce of all data relating to the Partner programs and processes
- Present and enable the greater Partner organization at Wiz with weekly updates related to improvements in processes, reports, or program changes
- Function as a point of contact for escalations within the regions or processes that you oversee
- Assist with the creation of executive business reviews (EBRs) or quarterly business reviews (QBRs) for both external and internal facing stakeholders
- Help with onboarding of new employees within the Partner organization at Wiz and ensure the necessary resources are available for the new hires
- Troubleshoot external partner-facing issues that may arise and be able to manage daily ad-hoc requests
- Identify areas of new opportunities with existing partner models or future go-to-market models within the Partner organization at Wiz
- Organize and document relevant processes or programs related to the Partner Organization
About You
- 2 - 4 years experience supporting Partner operations activities, ideally at SaaS and/or Enterprise-focused organizations
- Experience implementing programs and processes that scale; a willingness to “roll up your sleeves” to get work done as the organization grows
- Comfortable with being flexible in responsibilities as the organization grows and our routes to market expand. Able to support the evolving needs of the business
- Strong knowledge of Salesforce is a must, experience with Impartner, and Tackle.io a plus.
- Proven track record of building trust and communicating effectively with a wide variety of stakeholders at all levels and from a variety of functions
