Microsoft Technical Support Engineering 

Taiwan, Taoyuan City 

965148564

Required Qualifications:

6-10 years' experience with worldwide IT technical support, catering to enterprise level customers on cloud platforms and on-prem.

Required

• Web Development or Customer Support experience in one or more of the following: Web App, Windows IIS, ASP.NET or Azure Web Apps
• Knowledge of HTML, HTTP protocol and CSS
• Understanding of programming concepts such as call stacks, threading, synchronization, performance-related concepts and debugging
• Experience with REST API calls and CRUD operations
• Troubleshooting skills in Network, Connection, Socket and DNS
• Familiar with packet sniffers: Fiddler or Network Monitor/Message Analyzer

Experience in one or more of these areas is desirable.

• Experience in Mobile App Development, Debugging and Troubleshooting
• Application development & debugging experience with one or more languages or frameworks: Java, JavaScript, Node, .NET Core, ASP.NET
• WebSocket, SignalR or WebRTC
• Experience in Azure or other cloud computing platform
• Experience working with cloud communication APIs