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Amazon DCEO Chief Engineer 
Italy, Lombardy, Milan 
965012402

01.05.2024
DESCRIPTION

The CE directs, trains and supports EOTs in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.The role will be based in Milan area, however flexibility is required to travel to other locations within the EMEA region if required.Responsibilities:
· Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers
· Operate independently with limited direct management
· Assist in the design and build out of new facilities
· Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability
· Perform root cause analysis of equipment failures
· Troubleshoot and report of facility and data sever-level events within internal SLA
· Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
· Provide training and guidance to Engineering Operations Technicians and assisting in recruiting efforts for the same
· Ensure all safety procedures are adhered to by vendor and Amazon staff
· Utilize internal Change Management Systems to manage building workflows
· MV/LV Isolation to facilitate MV maintenance
· Provide metric availability reporting on a weekly basis
· Communicate complex technical information to a non-technical audienceCompetencies:· Ability to solve problems at their root, stepping back to understand the broader context.
· Aptitude for troubleshooting and problem solving.
· Ability to maintain SLAs through the implementation of proactive issue detection and immediate response.
· Proven experience of reading SLDs and control schematics.
· Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system.
· Shows good judgment and instincts in decision making.
· Ability to prioritize in complex, fast-paced environment.
· Ability to demonstrate their ability to take ownership of technical issues brought to them by their customer base
Milan, ITA

BASIC QUALIFICATIONS

· Bachelor’s degree in Electrical / Mechanical Engineering or equivalent depending on where you received your qualification.
· Extensive relevant industry related experience.
· Demonstrate key electrical and mechanical competencies and theory.
· Know and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies.
· Have a strong working knowledge and experience of the purpose and infrastructure of a Data Center. In-depth knowledge of UPS, backup generator systems and generic mechanical-room infrastructure such as chillers, Cooler Units, and fan controls
· Fundamental knowledge of network design and layout (copper / fibre) as well as low / high voltage (copper/ fibre) cabling, BMS Systems, Monitoring and alarming systems
Competent in use of basic IT programs such as MS Word/Excel or similar.
· Full EU driving license.


PREFERRED QUALIFICATIONS

· Experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities;
· An undergraduate degree in a technical field (EE, MechE, IndustrialE);
· Project Management experiencePhysical Requirements:
· Work at heights and from ladders.
· Perform physical tasks
· Work in a noisy environment with ear protection