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The HR Delivery Lead must have the ability to take a holistic, integrated approach to drive critical talent work to customers, leading multiple efforts from design to delivery. They will build rapport across a vast array of partners and stakeholders by leveraging excellent communication skills, proactively addressing dependencies, and inspiring action amongst their team. This role requires a proactive, solutions-oriented approach and the ability to manage complex projects, deliverables, and relationships effectively.
Main Responsibilities:
Oversee the planning, execution, and delivery of HR processes and programs including managing logistics, developing project plans, maintaining communications, ensuring stakeholders are informed aiming to evolve this work while bringing transparency within and into the team
Facilitate and enable team productivity including identification of key dependencies and resources needed to execute on prioritized efforts
Collaborate with peers, partners and stakeholders to elevate projects in flight and gather critical context
Build, monitor, and analyze feedback and effectiveness metrics
Proactively look ahead to identify obstacles and make recommendations to drive future improvements to enhance impact, value and sustainability
Basic Qualifications:
Bachelor’s degree or military experience
At least 3 years of experience in project management, program management, process management or product management, or a combination
Preferred Qualifications:
2+ years of experience as a Delivery Lead
Experience collaborating in a matrixed organization
Impeccable judgment, relationship building skills, and customer focus
Ability to balance the needs of the organization, leaders and associates to deliver against a robust cross-functional agenda
Ability to identify, analyze, and solve problems and thrive in ambiguity
Passion for learning with a growth mindset
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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