- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
- Resolves most nuances and determines appropriate escalation path
- Executes conventional approaches to build or break down technical problems
- Drives the daily activities supporting the standard capacity process applications
- Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Considers upstream/downstream data and systems or technical implications
- Oversees significant decision making for a project consisting of multiple technologies and applications
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
- Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
- Familiarity with security protocols and products, including Active Directory, Windows Authentication, SAML, and OAuth.
- In-depth knowledge of computer science data structures and algorithms, coupled with strong problem-solving abilities.
- Knowledge of one specific infrastructure technology and basic programming languages or database management systems (Java, PERL, Python)
- Intermediate understanding of line of business technology drivers and their impact on architecture design
- Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
- Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
- Proficient knowledge in the following key areas: Hardware Architecture (performance testing, monitoring, operations), Hardware Benchmarking (program management, network management), Design (compliance, security), Network Engineering (planning, provision)
- Ability to think creatively to deliver solutions through continuous improvement
Preferred qualifications, capabilities, and skills
- Proficient in Go or Shell scripting