Citi Group Securities & Derivatives Associate Analyst 

United States, New York 

942210503

The Securities & Derivatives Associate Analyst is responsible for investigating and settling compensation claims internally and externally for the EMEA and NA Capital Market products; primarily OTC Derivatives, Foreign Exchange and Cash Securities.

Responsibilities will include handling and aiding in the timely investigation, and resolution of Interbank / Corporate Compensation Claims. The candidate will need to effectively interact with the front office, operations, relationship managers and external clients. Analyst is expected to be able to:

• Support incoming claim functions including logging the request, investigating the client claim, reducing costs where possible, and initiating payments/journal entries
• Handle outgoing claim functions including identifying client payment delays using reconciliation and product processor systems; investigate the root cause behind the delay; issue claims internally and externally; follow up until claim is paid / settled; and initiating journal entries
• Manage his/her aging and claim portfolio
• Maintain up to date and accurate audit trails for all claims
• Be prepared for weekly aging sessions to ensure claims lifecycles are on track and being met
• Meet or exceed departmental control and performance standards
• Prepare, analyze, and respond to queries for business, client and ad hoc reports
• Participate in client and business conference calls
• Support data collection and reporting for the OCRM and relationship managers for client visits
• Participate in individual and team initiative process improvements

People Agenda:

• Championing diversity and inclusion to create a working environment which allows our People to thrive and excel

Organizational Transformation:

• Driving and supporting the delivery of strategic platform re-engineering initiatives, with conscious intent to standardize and industrial flow, reducing manual touch points and aligning tech delivery vs. business goal and wallet share optimization
• Driving the implementation of initiatives to continuously improve STP rates and productivity, including the use of robotics, workflow and other innovative re-engineering techniques

Qualifications and Skills:

• BS/BA degree or equivalent work experience preferred
• Excellent investigative and analytical skills
• Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology
• Strong communicator who is articulate and concise, written and verbal
• Strong risk management and control mindset
• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
• Self-reliant, good problem solver, results oriented
• Ability to establish and build trust with professionals throughout the business
• Must be detail oriented, able to meet deadlines, and have the ability to work in a collaborative team environment
• Excellent multi tasking skills with the ability to work in multiple systems and handle high email volumes

Anticipated Posting Close Date: