NICE Senior Education Professional 

United States, Utah, Sandy 

96395375

As an Education Professional, a Typical Day Might Include the Following:

• Consults with internal customers to understand needs and determine requirements of proposed training/curriculum projects.
• Proactively assist content contributors in achieving deadlines.
• Establishes and manages curriculum development project backlog/queue, prioritization, and capacity.
• Scopes projects accurately and submits accurate information for project tracking in a timely manner.
• Develops eLearning courses using Camtasia, Articulate Suite, and other content authoring tools.
• Develops training courses and materials for customers, partners, and employees using adult learning best practices and latest industry standards.
• May attend industry conferences and seminars to stay current with latest trends and best practices.
• Design and perform needs assessments and training evaluations.
• Develop testing and evaluation processes.
• Develop and oversee content creation and management processes for supplemental content contributors; this includes screen recording techniques, audio recording techniques, test/quiz creation, and basic Learning Management System administration.
• Develop and organize training manuals, multimedia visual aids, and other educational materials.
• Learning Management System administrator and expert.
• Excellent verbal/written communication skills and strong interpersonal skills as well as relationship building skills.
• Update and revise course content and teaching methodology to maintain currency and relevance.
• Actively seek ways to improve online content.

To Land This Gig You'll Need:

• BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required. MBA preferred.
• 8+ years of professional experience beyond education requirements above. Type of experience varies depending on Consultant’s specialization:
• Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport.
• Business Optimization: deep skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations.
• Education & Enablement: professional and confident public presence; experience in commanding large audiences as a trainer and/or speaker.
• Engineering Services: deep skills in specialized technical & functional areas; deeply technical expertise around software engineering, programming languages, integration, and/or databases.
• Desired personal profile: Very smart, analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter.

Bonus Experience:

• 4+ years direct work experience in a training capacity, including all aspects of curriculum development and execution.
• Graphic design and layout skills, including experience with Photoshop, After Effects, and Illustrator.
• Competent and proficient understanding of NICE Sales Process and Products.
• Previous experience working with Cornerstone OnDemand (CSOD.)