US Bank Operations Supervisor Category Banking 

Poland 

963192636

Implements operational policies to ensure accurate and efficient operations. Plans and schedules the daily work flow and coordinates with other areas as required to ensure compliance with service standards and regulatory deadlines. Establishes and maintains appropriate files and records ensuring adherence to record retention schedules. Resolves exceptions and problems of an unusual nature, referring more complex problems to manager as necessary. Develops and prepares reports, records and performance monitoring mechanisms informing management of operational activities. Provides training and develops staff through cross training. Implements and executes employee relations policies, training programs and various other human resources programs and policies.Basic Qualifications
- High school diploma or equivalent
- Three or more years of operations experience in the financial services industryPreferred Skills/Experience
- Strong knowledge of operation functions, systems, policies and procedures for the assigned area
- Thorough knowledge of computer applications and/or the equipment used in the assigned area
- Good organizational, decision-making, and problem-solving skills
- Well-developed customer relations skills
- Strong interpersonal, verbal and written communication skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Thorough knowledge of banking operations and human resources
- One or more years of supervisory experience preferred (EU MFM, Procedural knowledge)