In this role, you will:
- Assist with communication based initiatives and activities
- Assess processes related to tasks or projects in communications
- Receive direction from leadership and exercise judgment while developing understanding of the processes used in communications
- Provide data to management and teams, including customers if needed
- Creates, schedules, and sends executive level, LOB internal, and enterprise email communications in a proprietary in-house email system (TM Mail) leveraging HTML, Dreamweaver and Adobe Experience Manager (AEM).
- Digital publishing across internal, external, enterprise, and division website portals using SharePoint O.
- Works with communicators and leaders to orchestrate and oversee content publishing and email distribution for complex program deliverables, including enterprise initiatives that may span several months in overall duration.
- Independently consults on the capabilities of publishing and email platforms in order to execute delivery needs.
- Maintains strong knowledge of coverage and workflow calendars to ensure publishing and distribution expectations and timeframes are met, and engages other appropriate resources as needed.
- Creates and provides email compliance and distribution related reports.
- Upholds high levels of quality, brand, and template standards, while maintaining a focus on teamwork and collaboration.
Required Qualifications:
- 6+ months of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- 2+ years of experience in one or a combination of the following: digital publishing, working with content management systems, communications, digital customer experience, or operations
- The role requires team members to work in rotational shifts to provide a 24x5 cover to India, Philippines, EMEA and U.S. stakeholders. Majority of the shifts will be in U.S. hours (EST & PST). Also, must provide holiday cover (on local holidays) to support the team with the workload.
Job Expectation
- Experience supporting publishing and distribution across Multilanguage audiences.
- Experience with AEM, HTML, Dreamweaver, SharePoint Online, MS Office suite (Work, Excel) and/or other content management systems.
- Experience with Adobe Analytics and other website and email tracking tag strategies.
- Experience with online accessibility standards and how to maintain ADA compliance.
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.