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Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
In this role, you’re expected to:
Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
Establishes quarterly audit process of attributes to ensure proper calculation and control.
Works closely with business partners on findings and makes recommendations on improving practices.
Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
Conducts internal testing of dispute processes to ensure control.
Monitors exceptions to dispute policy and identifies drivers of exceptions.
Leverages data to examine impacts to Customer Experience and Regulatory breaks.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
8-10 Years of relevant experience in Business Risk & Controls
Experience in BCBS 239 is highly desirable
MS Excel, MS Access, SAS, SQL, Visual Basic a plus. relevant years’ experience in financial services.
Consistently demonstrates clear and concise written and verbal communication skills
Effective organizational influencing skills required.
Third party vendor management preferred. Demonstrated ability to lead global team efforts
Excellent problem solving skills Ability to see the big pictures with high attention to critical details
Demonstrated ability to develop and implement strategy and process improvement initiatives.
Education:
Bachelor’s/Universitydegree or equivalent experience, Masters advantageous
Global Benefits:
We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
Take the next step in your career, apply for this role at Citi today
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Risk Management
Time Type:
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