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Responsibilities:
• Achieve sales objectives through sales of additional services to existing customers.
• Identify sales opportunities through direct prospecting, lead follow up, networking and partner relationships.
• Manage sales process through qualification, needs analysis, product demonstration, negotiation and close.
• Work with pre-sales team when technical or product support is required.
• Develop and maintain a high level of knowledge about Concur’s products and services.
• Develop and maintain an understanding of the territory, marketplace, competitive offerings and other business issues relevant to the position.
• Use effective time and territory management to maximize results.
• Develop and maintain relationships with Concur partners and other third parties to increase opportunities.
• Document daily sales activities in sales force automation tool, prepare accurate reports and forecasts, manage pipeline and perform other tasks necessary to drive sales revenue and communicate activities to sales management.
• Be an active team player both on the sales team and throughout Concur to help meet company objectives.
• Provide feedback from field experience to internal cross-functional teams with regard to product, selling, competitive, etc. matters.
• Interacts with sales, marketing and external customers.
• Operates under moderate supervision with frequent reviews of work.
• Be aware of, and comply with, all corporate policies.
Education, Experience & Training required:
• BA/BS or equivalent experience
• 3+ years of successful B2B sales experience with an emphasis on acquiring new customers
• Experience selling to “C” level Executives
• Documented success achieving and exceeding assigned quotas
• Consultative, solution-based sales methodology
Job Specific Knowledge & Skills:
• Highly motivated and able to work independently
• Creative problem solver and quick learner
• Excellent written and verbal communication skills with an emphasis on persuasion & influence
• Knowledge of B2B marketing
• Sales experience with financial/accounting applications and/or hosted software solutions is a strong plus
• Strong business acumen
• Excellent PC and Internet skills, including experience using Microsoft Office, Outlook, sales force automation tools and web presentation applications (Webex, Placeware, etc.)
Critical Performance Competencies:
• Demonstrates different influence styles as appropriate to situation while maintaining positive relationships
• Builds and maintains trusting relationships with associates and customers
• Effectively transfers thoughts and expresses ideas using speech, and listening skills to influences others and gain support
• Adjust to new, different, or changing requirements
• Listens with objectivity and checks for understanding
• Persists despite obstacles and opposition or set backs
• Competitive, high achiever
• Holds self accountable for results
• Conveys a sense of urgency and drives issues to closure
Value Competencies:
• Displays passion for & responsibility to the customer
• Hires, develops & rewards great people
• Displays leadership through innovation in everything you do
• Displays a passion for what you do and a drive to improve
• Displays a relentless commitment to win
• Displays personal & corporate integrity
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