US Bank Association Call Center Traffic Analyst Category 

Poland 

961394390

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- At least 1 year of call center experiencePreferred Skills/Experience
- Advanced knowledge of call center's staffing availability and call volumes- Strong analytical and problem-solving skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Strong verbal and written communication skills
- Strong computer skills, especially spreadsheet, word processing and database manipulation