US Bank Fraud Analyst Category Customer Contact Center 

Poland 

446191989

Working model:

As a Fraud Analyst you will:

• Monitor account activity to identify fraudulent financial transactions and violations,

• Secure accounts to prevent losses,

• Work with internal departments to validate that charges are authorized,

• Work with Merchants to resolve customer service issues or fraudulent activity,

• Maintain Merchant processing statistics and records,

Experience & Qualifications required:

• Excellent English (C1),

• Relevant work experience,

• Ability to interpret technical and administrative instructions,

• Experience with loss mitigation,

• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications,

• Well-developed ability to identify and interpret data and resolve exceptions,

• Ability to resolve complex problems with minimal guidance,

• Openness to work in shift pattern from Monday to Friday

What we offer:

• Full-time position, employment agreement,

• Excellent package including complex medical care, group insurance, Multisport card, language classes,

• Highly professional, multicultural environment and high standards of work,

• Professional training, opportunity to develop a career path in organizational structures, support in career planning,

• Work in a dynamic team with a supportive inclusive culture and strong values,

• Good atmosphere at work and comfortable working environment.