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US Bank Fraud Analyst Category Customer Contact Center 
Poland 
446191989

05.07.2024

Working model:


As a Fraud Analyst you will:

  • Monitor account activity to identify fraudulent financial transactions and violations,

  • Secure accounts to prevent losses,

  • Work with internal departments to validate that charges are authorized,

  • Work with Merchants to resolve customer service issues or fraudulent activity,

  • Maintain Merchant processing statistics and records,


Experience & Qualifications required:

  • Excellent English (C1),

  • Relevant work experience,

  • Ability to interpret technical and administrative instructions,

  • Experience with loss mitigation,

  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications,

  • Well-developed ability to identify and interpret data and resolve exceptions,

  • Ability to resolve complex problems with minimal guidance,

  • Openness to work in shift pattern from Monday to Friday

What we offer:

  • Full-time position, employment agreement,

  • Excellent package including complex medical care, group insurance, Multisport card, language classes,

  • Highly professional, multicultural environment and high standards of work,

  • Professional training, opportunity to develop a career path in organizational structures, support in career planning,

  • Work in a dynamic team with a supportive inclusive culture and strong values,

  • Good atmosphere at work and comfortable working environment.

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