Cisco Leader Renewal Specialists 

Singapore, Singapore 

961267169

Core Responsibilities

• Hire, develop and retain top renewal-sales talent
• Drive team disciplines, performance and performance insights, leading to continuous improvement
• Provide mentorship and expertise to the team in the day-to-day management of account activities within their territory. To include performance management, escalations, ad hoc projects, quota preparations and forecasts
• Lead daily activities of renewal sales professionals, including ongoing mentoring and support, performance evaluation, training-plan definition, and problem solving
• Run forecasting activities, preparing internal reports for management
• Align with organizational and corporate objectives to develop and execute on an action plans to ensure revenue growth and profitability
• Develop territories for the team and assist in quota assignment
• Own the development of career plans for employees
• Serve as team liaison coordinating interactions between internal departments and/or external customers as appropriate
• Define, streamline and implement internal business process including development of operational and procedural guidelines
• Respond to internal and external inquiries regarding Renewal sales
• Plan and coordinate special projects; gather prioritize and assess information and develop and prepare recommendations
• Assist and contribute to the planning, coordination, development and implementation of long-range business goals and objectives
• Act as a key liaison to the Security Business Unit and Security Sales, with diagnostics on retention performance and actionable insights

Requirements

• BS / BA degree and 10 - 15+ years related experience or industry experience in related role. Ideal candidate should possess both sales leadership and cross functional/general management experience and a deep understanding of recurring revenue. Min 4+ years management/leadership experience.
• Software Renewals or Sales background, where you have demonstrated strong competency in the responsibilities outlined above. Including Sales Performance Management, renewals, driving growth, driving team development and performance
• Practical experience driving business results and measuring performance using tools like Salesforce.com
• You have operated in a recurring revenue model, interacting with account management, customer success, business unit and operations teams to support growth and retention objectives
• Understanding of Cisco’s Security portfolio and value proposition or IT / Software Security Domains generally is strongly preferred.
• You thrive in managed change, and seek to push beyond the status-quo, seeking ways and means to drive outcomes and insights
• Ability to make sound decisions and judgments creatively, on limited and evolving data
• Excellent organization, self-sufficient operational, and time management skills
• Ability to Manage and train staff, including organizing, prioritizing, and scheduling work assignments
• Ability to communicate effectively, both orally and in writing
• Ability to analyse and solve problems
• Strong interpersonal skills and the ability to work effectively with a wide range of individuals in a diverse community
• Ability to foster a cooperative work environment, and represent the team’s contributions and value in the wider sales ecosystem: you bring and drive credibility
• Knowledge of business practices and procedures
• Ability to perform complex tasks and to prioritize multiple projects

Preferred Qualifications:

• MBA preferred
• Confirmed ability to clearly and succinctly convey information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions.
• Must have the ability to influence leadership outside our direct organization to drive desired outcomes for the business.
• Shown ability to operate at a high level in a cross functional environment.