Microsoft Customer Success Account Manager Internship Opportunities 

Saudi Arabia, Riyadh Region, Riyadh 

96020191

Minimum Qulifications

• Currently pursuing complete aBachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field(ORmust be recent graduates or recently graduated).
• Saudi nationality.
• Legally authorized to work in KSA (Legally authorized = Has citizenship or has been granted a valid visa or work permit).
• Fluency in English.

Preferred Qualifications

• Passion for technology and customer obsessed.
• Displays stakeholder and relationship management.
• Excellent verbal and written communication, analytical and presentation skills.
• Technical Certification (e.g., cloud technology- Azure) are preferred but not required.

Location: Riyadh

• Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams.
• Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.
• Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.
• Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
• Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.