Capital One Retail Compliance Director 

United States, Virginia, Arlington 

958114391

Center 1 (19052), United States of America, McLean, Virginia Retail Compliance Director

Responsibilities

• Serve as a credible business advisor and partner representing the Compliance organization to the Retail Bank business

• Lead a team of Compliance Advisors as they support specific areas within Retail Bank, including areas responsible for customer protection, the branch and cafe network, and bank operations

• Maintain subject matter expertise in applicable laws, regulations, and regulator guidance in areas such as Reg CC, Reg DD, Reg B, FDCPA, FCRA, ADA, SCRA, Reg E, Reg O, UDAAP, and State laws pertaining to Estates, Levies & Garnishment, Powers of Attorney, and Trusts

• Closely follow emerging consumer banking trends, including the development of new laws and evolving emerging risks

• Maintain key relationships with business leadership as well as Legal, Risk Management, and other stakeholders

• Coordinate with cross-functional teams to accomplish shared objectives

• Support the management of issues with the business and risk office as they arise

• Anticipate, identify and escalate risk scenarios where needed and propose potential mitigations

• Participate in and support Compliance senior leadership with risk reporting and regulatory engagements

The ideal candidate will possess:

• A focus on results and achieving short- and long-term goals

• A proven track record of supporting and working across groups and functions and with a senior management team

• Ability to navigate ambiguous situations to drive clarity and execute a risk agenda in a fluid environment within a highly-regulated industry

• Solid teamwork skills; an ability to contribute to and leverage the capabilities of a high performing, cross-functional team

• Highly developed interpersonal, presentation, and communications skills (written and oral)

• Strategic influencing skills, with the ability to build understanding and agreement among diverse groups

• Strong judgment, integrity, and discretion in handling highly sensitive issues

• Strong project management, process management, and organizational skills

• Ability to balance operating independently with appropriate escalation to and interaction with senior leadership

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 8 years of experience in compliance, legal, audit or risk management

• At least 6 years of experience supporting, partnering and interacting with business clients

Preferred Qualifications:

• Certified Regulatory Compliance Manager (CRCM) certification or Juris Doctor (JD)

• 10+ years of experience in banking or financial services

• 8+ years of people management experience

• Ability to communicate, collaborate and manage relationships with internal and external stakeholders at various levels in a matrixed organization, while driving results

• Ability to read and interpret regulations and regulatory guidance, and communicate insights with associates in the business

• The judgment to analyze, evaluate, develop and effectuate solutions to complex problems

• Ability to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently, while remaining flexible and responsive to dynamic situations

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.