Microsoft Customer Success Account Management Intern 

Finland, Espoo 

957558264

Required Qualifications

• Currently pursuing or have completed bachelor’s degree in Information Technology, Business, Engineering, or related field.
• Passion for technology and customer obsessed.
• Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
• Excellent verbal and written communication, analytical and presentation skills.
• Microsoft Product Certification, MCSE or other technical certifications is a plus.
• You must be legally authorised to work in Finland to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

Responsibilities:

• Manages customer executive relationships through business reviews, strategic escalations, and administration of customer contracts.
• Builds and executes shared plans with customers enabling customers to use their benefits effectively.
• Develops and executes technical skilling plan to build technical expertise aligned with customer and business priorities.
• Provides direction and orchestration related to overseeing and managing the delivery of projects and programs to achieve defined success criteria for prioritized customer solutions and workloads.