NICE Sales Engineer 

United States 

957247940

How will you make an impact?

• Effectively prepare and deliver demonstrations of NICE Digital solutions across the CCaaS platform focusing on conversational AI, knowledge management, messaging channels and analytics.
• Evaluate, understand, and document prospect’s infrastructure including CCaaS, Automation, Messaging, and knowledge solutions.
• Lead and participate in discovery calls to identify areas of opportunity for NICE solutions
• Partner closely with our Sales team engaging with prospects and customers and with our engineering, product, and design teams.
• Respond to RFIs and RFPs. We have a very special way we do this... you'll see how we make this exciting and creative!

Have you got what it takes?

• Bachelor's degree in a related technology field. MBA Preferred.
• 7+ years of solution architecture experience
• 7+ years of consulting or customer engagement experience
• 5+ years of contact center experience
• Ability to visually communicate process/system requirements and recommendations in the form of cross-functional process flow and data flow diagrams
• Strong business acumen to quickly learn new business processes and understand how technology supports the business in achieving revenue and profit goals

You will have an advantage if you also have:

• Knowledge of chatbot, automation, and/or conversational AI solutions.
• Familiarity with knowledge management, messaging, and analytics solutions
• Experience with Enterprise SaaS applications, architecture, APIs and integrations
• Understanding of web technologies including HTML, JavaScript, CSS, DOM, browser developer tools, etc.

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​