Uber Partner Manager Postmates Exclusives 

United States, West Virginia 

954265598

What You'll Do:

• Help to grow the Exclusive partner base through retention and conversion conversations.
• Own outcomes. Work with our largest exclusive partners to execute against their highest priority initiatives
• Assist with expansions, rollouts, and new partner initiatives to drive growth with Uber Exclusive brands
• Communicate performance externally. Provide actionable insights and track initiatives to ensure we're driving toward the best possible outcome
• Act as the partner's point of contact handling inquiries, resolving conflicts, and providing solutions in a timely manner
• Meet or exceed team KPIs and revenue targets
• Work with cross-functional teams to implement process changes to maximize productivity
• Be proactive. This role will require the ability to think on your feet and hustle through fire drill situations
• Travel up to 20% per quarter surrounding recurring Business Reviews as needed

Basic Qualifications:

• 4+ years of work experience, ideally in customer success &/or account management. Preferably with 2 years focused on strategic relationship management
• Bachelor's degree

Preferred Qualifications:

• Prior experience working in a commercial facing role
• Knowledge and experience using CRM software like Salesforce
• Skilled at analyzing metrics to deliver on overall business targets
• Proficient in Excel and Salesforce; proficiency in SQL is a plus
• Experience working with platform partners in an AM or growth role
• Experience leading cross-functional projects to improve customer experience
• Strong attention to detail, organized, and analytical; with excellent communication, negotiation and interpersonal skills
• Tech-savvy with Mac, iOS, and Android
• Business acumen with a problem-solving attitude
• Highly creative; passion to change and revolutionize the delivery industry
• Familiarity with the restaurant industry and 3rd party delivery
• Ability to negotiate contractual agreements from alignment on terms through to redlines and signature

For Culver City, CA-based roles: The base salary range for this role is USD$88,000 per year - USD$98,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .