Uber Partner Manager Postmates Exclusives 

United States, West Virginia 

411287224

What You’ll Do

1. Help to grow the Exclusive partner base through retention and conversion conversations.
2. Own outcomes. Work with our largest exclusive partners to execute against their highest priority initiatives
3. Assist with expansions, rollouts, and new partner initiatives to drive growth with Uber Exclusive brands
4. Communicate performance externally. Provide actionable insights and track initiatives to ensure we're driving toward the best possible outcome
5. Act as the partner's point of contact handling inquiries, resolving conflicts, and providing solutions in a timely manner
6. Meet or exceed team KPIs and revenue targets
7. Work with cross-functional teams to implement process changes to maximize productivity
8. Be proactive. This role will require the ability to think on your feet and hustle through fire drill situations
9. Travel up to 20% per quarter surrounding recurring Business Reviews as needed

Basic Qualifications

1. 4+ years of work experience, ideally in customer success &/or account management. Preferably with 2 years focused on strategic relationship management
2. Bachelor's degree

Preferred Qualifications

1. Prior experience working in a commercial facing role
2. Knowledge and experience using CRM software like Salesforce
3. Skilled at analyzing metrics to deliver on overall business targets
4. Proficient in Excel and Salesforce; proficiency in SQL is a plus
5. Experience working with platform partners in an AM or growth role
6. Experience leading cross-functional projects to improve customer experience
7. Strong attention to detail, organized, and analytical; with excellent communication, negotiation and interpersonal skills
8. Tech-savvy with Mac, iOS, and Android
9. Business acumen with a problem-solving attitude
10. Highly creative; passion to change and revolutionize the delivery industry
11. Familiarity with the restaurant industry and 3rd party delivery
12. Ability to negotiate contractual agreements from alignment on terms through to redlines and signature

For Culver City, CA-based roles: The base salary range for this role is USD$79,000 per year - USD$88,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .