Microsoft Digital Cloud Solution Architect Manager 

Taiwan, Taoyuan City 

953616249

In Small Medium Enterprise and Corporate (SME+C) we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. As part of local subsidiaries or centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SME+C Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SME+C organization and the value we deliver to our customers, partners, and one another, every day.

Required/Minimum Qualifications

• 5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
  • OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
  • OR Relevant certifications from Microsoft or competitive platforms AND 3+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
  • OR equivalent experience

Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technical architect, consulting, design and implementation, and/or sale
  • OR equivalent experience
• 1+ year(s) people management experience

You will attract, develop, coach, and evaluate CSAs by setting a clear bar for excellence. Build a high performing team that will be diverse and inclusive with a typical team size of 10+ employees and coach team to plan portfolio growth and utilize portfolio plans to build industry/team plan, leveraging own expertise and hands-on experiences.

• As a strategic partner to executive-level business and technical decision makers, you will guide customers in defining and realizing their digital and business transformational targets while leveraging your expertise in relationship building and influencing mentor team in building strategic partnerships.
• You will coach and enable your team to accelerate Azure projects to production, including guidance on architectural design, technical recommendations, blocker escalations and technical resource orchestration and lead team to actively engage account to drive services consumption and up-sell and cross-set to meet and exceed monthly, quarterly and annual team targets.
• Lead team to meet and exceed monthly, quarterly, and annual team targets. Lead team to actively engage accounts to drive services consumption and up-sell and cross-sell based on strategic plans and needs. Accurately forecast, assess risk, and identify exceptional performance plans in weekly deal and pipeline reviews with senior management. Coach teams to excel at engagement management and forecasting accuracy to successfully plan and prioritize weekly, monthly, and quarterly engagements, e.g. through joint customer calls. Ensures accountability for process adherence, influences adoption of recommended improvements and solutions.
• Supports and enables team to drive customer change and optimization of change management by applying deep knowledge of change management principles, creating influence strategies with senior decision makers to scale change across organizational boundaries, and articulating alignment between customer culture and digital transformation.