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IBM Senior System Software Engineer – AIOps 
India, Karnataka, Bengaluru 
952611485

10.07.2024
While computing veers towards cognitive, cloud, mobile, social, and security, the lab has significantly contributed to not just new products focused in these areas, but has also ushered in new development models such as Agile, Design Thinking and DevOps.

The zAIOps team is looking for developers who show the initiative and thrive at tackling problems. The AI landscape as a whole is rapid paced and comes with ever developing requirements, which you as a developer would be required to help design and engineer solutions that innovate within that environment. This will include understanding AI principals with data manipulation and transformation, prompt engineering, and model validations as we look to build up high quality solutions.
Your main duties will include designing and implementing new features, optimising and maintaining existing code, and ensuring the software meets high-quality standards through testing and debugging. You will also work closely with other developers, designers, and product managers to ensure the software meets user needs.

  • Enjoy the challenge of finding and resolving complex technical issues.
  • Are curious by nature: creative by default: passionate about the promise of technology.
  • Value teamwork while leading by example.
  • Remember to always bring empathy to the client, team, design, or task.
  • Have an interest in and understanding of modern software architectural patterns.
  • Have an interest in, understanding of, or experience with Design Thinking.
  • Bring strong verbal and written communication skills as well as technical skills.

As a member of this dynamic team supporting the delivery of enterprise software for a large user base, you demonstrate leadership, technical curiosity, a self-starter, creativity as well as forward-thinking with a passion for growth and innovation.
How we’ll help you grow:
Skills you will develop:

  • Works as part of a project team, regularly communicating with project stakeholders on project progress and status.
  • Work in a dynamic, collaborative environment to understand requirements, design, code and test innovative AI solutions and demonstrate these solutions
  • Integrate with other teams across IBM to identify and build AI solutions that infuse and incorporate into Z Software portfolio.
  • Employ IBM’s Design Thinking to validate user scenarios to develop solutions with high performance, security, quality, and stability.
  • Performs root cause analysis to quickly identify and resolve issues.
  • Document solution architectures, design decisions, implementation details, and lessons learned. Create technical documentation, white papers, and best practice guides. Contribute to internal knowledge sharing initiatives and mentor new team members
  • Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations.


Required Technical and Professional Expertise

  • 8 to 12 years of relevant experience
  • Knowledge about ServiceNow installation and configuration is required including End to end portfolio Testers – Define workloads, application needs, scripts for repeatability, Exercise test scenarios
  • Test Automation experts to automate our PST environment setup, maintenance and defined test cases
  • Distributed skills: update/upgrade xLinux machines with OS distributions and new service, remediate security vulnerabilities/failed scans. Install and configure new products (or new versions of products) including: ServiceNow, ELK, Splunk, SMU, zChatOps, zDS, ZLDA, and other openshift-/docker-/k8s-based products.
  • Z skills: knowledge of configuring/using any of the following products: zAPM Connect, ZAA, CICS, MQ, IMS, zWIN, CDP, IZWS, DWC, WMLZ, OMEGAMON.
  • Development/Automation of new hybrid cloud applications: distributed applications that call zOS subsystems CICS, CTG, IMS, MQ, CTG, DB2, etc. to drive workloads.
  • Strong and independent analytics and problem-solving skills.
  • Experience with git, other source control practises, and various development tools and IDE’s.
  • Good communication skills and be able to work effectively in a global team environment.
  • Able to guide a team of lesser experienced professionals.


Preferred Technical and Professional Expertise

  • Experience with DevOps and Cloud computing – Docker, Kuberenetes, Openshift
  • Agile Application Development & Scrum methodologies.
  • Familiarity with z/OS and mainframe technologies.
  • Experience with Continuous Integration / Continuous Delivery (CI/CD) methodologies
  • Familiar with cloud-based platforms and services