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• Responsible for managing the business of an assigned account/category by gaining and maintaining distribution, identifying opportunities for profitable growth, implementing in-store promotions, implementing category management and securing effective shelf and in-store presence, ensuring the timely collection of receivables, effective management of in-store personnel and cultivating long-term business relationship.
• Manage and resolve issues, conflicts and concerns of and with clients.
• Responsible for, but not exclusive to, sales performance of the assigned category, and the conceptualization and execution of marketing-based activities for the assigned account/category, shop front and promoter management.
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with key accounts and customer stakeholders
• Ensure the timely and successful delivery of our goods and services according to customer needs and objectives
• Communicate clearly the progress of initiatives to internal and external stakeholders
• Forecast and track account/category metrics
• Identify and grow opportunities within account/category and collaborate with other teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed
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