GE HealthCare Staff Technical Product Manager 

India, Karnataka, Bengaluru 

950873731

In this role, you will be crucial in executing SaaS product onboarding initiatives and supporting process excellence for the GEHC International region. You will collaborate closely with business stakeholders within various regions and SBUs, process leads, and cross-functional teams to refine onboarding workflows, improve efficiency, and establish key performance indicators (KPIs). Your ability to analyze, optimize, and standardize processes will be critical in ensuring a seamless onboarding experience while aligning with business priorities and regulatory requirements.

Roles and Responsibilities:

• Partner with cross-functional teams and business stakeholders within the region to drive SaaS product onboarding, ensuring smooth execution and adherence to best practices.

• Develop and maintain structured process maps and guidelines that facilitate efficient onboarding of digital solutions onto the SaaS platform.

• Conduct fit/gap assessments to evaluate current processes, identify efficiencies, and recommend targeted improvements.

• Establish baseline KPIs, track performance metrics, and refined success benchmarks in collaboration with key business leaders.

• Work alongside process leads to document, refine and enhance SaaS digital artifacts, ensuring they align with overarching strategic objectives.

• Ensure adherence to industry regulations, compliance frameworks, and internal governance policies while fostering continuous process enhancements.

• Engage with leadership and key stakeholders to align process standardization efforts with broader objectives.

• Continuously monitor process performance, provide data-driven insights, and support ongoing refinements to enhance SaaS onboarding effectiveness.

• Collaborate with process analysts to maintain accurate documentation and improve visibility using tools like Celonis.

Required Qualifications:

• Bachelor's degree in Business, Engineering, or a related field (Master's degree preferred).

• Minimum 3 years of experience in process improvement, digital transformation, or SaaS onboarding

• Strong analytics skills with demonstrated expertise in defining, measuring, and refining KPIs to evaluate process effectiveness.

• Great communication and leadership skills

• Proven experience in process improvement and digital transformation, with a strong track record of leading successful projects.

Desired Characteristics:

• Hands-on experience with process mapping, business process optimization methodologies and data driven decision making frameworks.

• Familiarity with SaaS platforms, digital onboarding best practices, and enterprise-wide process management

• Exposure to process mining tools such as Celonis is an advantage.

• A proactive problem solver with a keen ability to identify opportunities for process enhancements and stakeholder management.

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.