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Capital One Senior Manager Upmarket & Performance Marketing - Card Risk 
United States, Virginia, Richmond 
950005605

20.07.2024
West Creek 1 (12071), United States of America, Richmond, Virginia Senior Manager, Upmarket & Performance Marketing - Card Risk

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

Responsibilities:

  • Work with business teams and other key stakeholders to help develop well-designed products, processes, marketing, and supporting technologies and implement risk management practices; support our business partners on risk / return trade-off decisions

  • Lead risk framework discussions and drive creative solutions to improve the risk profile

  • Participate in risk forums and business reporting routines and contribute to continuous improvement of risk management practices

  • Lead ad-hoc projects to improve processes or control environment to mitigate risks

  • Analyze data to proactively identify risks and trends

  • Stay abreast of the changing regulatory environment and understand the impacts to the business areas that you support

  • Set and deliver on our well-managed agenda

  • Support, partner, and interact with internal business clients

  • Set direction, manage expectations, and lead cross-functional teams

Here’s what we’re looking for in an ideal teammate:

  • You are passionate about identifying challenges and solving problems

  • You think critically and seek to understand the business, its processes, risks and control environment

  • You possess a relentless focus on quality and timeliness

  • You adapt to change, embrace bold ideas, and are intellectually curious; you test assumptions and challenge conventional thinking

  • You develop influential relationships based upon shared risk objectives

  • You create energy and an environment that fosters trust, collaboration, and belonging

  • You do the right thing and lead by example; you have a passion for investing in the betterment of the team

Basic Qualifications:

  • Bachelor’s Degree or Military experience

  • At least 4 years of experience working in risk management or financial services

  • At least 4 years of program management experience

  • At least 4 years of experience in partnership management

  • At least 2 years of experience working in a regulated industry or supporting risk or marketing for a regulated industry

Preferred Qualifications:

  • Masters Degree

  • 6+ years of program management experience leading cross functional risk programs

  • 6+ years of financial services risk management experience

  • 2+ years experience in Agile or design thinking

  • Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)

  • Lean, Six Sigma or Business Process Management certification

  • PMP Certification or Masters Certificate of Project Management (CPM)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.