JPMorgan Strategic Business Development Specialist - Payments Merchant Services 

United States, Texas, Plano 

949621111

As a Strategic Business Development Specialist in J.P. Morgan Payments, you will be responsible for executing product pilots, managing various sales initiatives, and nurturing leads in partnership with Marketing. You will also play a crucial role in providing feedback to sales leadership, marketing, product, and commercialization teams to improve the effectiveness of various products and programs. This role offers the opportunity to work in a fast-paced environment, manage multiple prospects/customers, and contribute to the growth and efficiency of the organization.

Job responsibilities

• Execute on all future product pilots prior to general availability
• Largely reactive role that can execute against various initiatives freeing up proactive capacity within the SMB Sales Organization
• Perform with a nimble approach to execute against various front book and back book initiatives
• Lead nurturing campaigns in partnership with Marketing (unable to contact/stale leads)
• Handle inbound leads for marketing experiments - triage and perhaps convert to an opportunity for sales team in some cases, or work the opportunity in others (e.g., new populations, complicated offers)
• Learn about Value Added Services offerings as they become available and cross sell them into the existing merchant book of business to add revenue, increase loyalty and reduce client attrition
• Manage multiple prospects/customers and different stages of sales funnel and decrease time to revenue
• Participate in an active feedback loop with sales leadership, marketing, product, and commercialization to prove out effectiveness of various products and programs

Required qualifications, capabilities and skills

• Minimum 2 years of sales experience and/or Bachelor degree
• Merchant services sales, relationship management, or banking experience
• Strong telesales ability, written communication, and interpersonal skills
• Very strong organizational skills
• Capable of managing various sales programs/promotions simultaneously
• Consume and retain training information for quick and accurate application
• Advocate for process improvement and be eager to provide feedback
• Agent of change and innovative thinker
• Multi ask and function successfully in a fast-paced environment

Preferred qualifications, capabilities and skills

• Focused and detail-oriented
• Proficiency with Salesforce CRM and managing a pipeline
• Ability to quickly build rapport
• Computer literate, familiar with Microsoft Office and Excel
• Good work ethic/positive attitude
• Willingness to take on projects in the infancy/idea stage and work through improvements for the betterment of the client and the firm
• Bilingual a plus