SAP SAP Concur - Service Assistant Coach Standard Night Shift 

Philippines, Makati 

948030006

Service Administrator Responsibilities:

• Develop your knowledge of your client’s business requirements to best configure the system and meet client expectations.
• Assist in identifying usage gaps to increase adoption levels.
• Perform configuration changes as requested by the customer.
• Facilitate manual and automated data imports and exports.
• Make yourself consistently available to assist with customer requests, coordinating communication with clients and Concur technical resources.
• Act as an escalation point, engaging the appropriate internal teams to handle complex issues.

Qualifications:

• BA/BS or equivalent experience is desired.
• Previous experience implementing software and/or hosted software applications is preferred.
• Experience with Concur software solutions is required.
• Experience working with Travel Management and/or online booking tools is highly desirable.
• Management consulting or Project Management experience is a plus.
• Spanish or second language fluency is a benefit.
• Effective verbal and written communication skills.
• Must pass a background check.

Embracing innovation, integrity, and a strong commitment to win, showing personal and professional effectiveness, and demonstrating good communication and influence are critical performance competencies. We are an equal opportunity employer, M/F/D/V. The job might require extended use of the computer, keyboard, and phone, working under time pressure and furthermore. You are expected to be available for 40+ hours per week, with occasional flexibility.

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