GE HealthCare Operation Support Specialist - Manhattan NY / On-Site 

Remote, Remote 

9466774

Responsibilities :

• Calibration management to meet 100% compliance Lifecycle management of test equipment (EOL, new requirements, service delivery needs)
• Manage the Calibration Vendor activities such as calibration, tagging, initial release, repairs, and continuous improvement.
• Monitor the vendor to assure service delivery and metrics per contract within financial guidelines of contract.
• Drive the Supplier Quality Engineers to address vendor issues.
• Minimize Material spent through monthly analysis, corrections, employee training and awareness, identifying and implement productivity opportunities.
• Regularly report metrics back to internal customer groups.
• Leads and is responsible for Tool & Test Equipment allocation, purchase and repair processes, budgets and compliance.
• Oversee GENPACT team supporting the test equipment activities. Manage relationships between GENPACT Process Leaders (PLs), Site Leader (SL), and GE Healthcare (GEHC) Field Service Organization.
• Leadership of Service Delivery Processes, metrics, compliance, and improvement for the calibration program.
• Lead DCS Test equipment process improvement initiatives, leverage Local Customer Team (LCT) synergies and drive national operational initiatives.
• Provide communications and lead actions to meet or exceed DCS Service Delivery goals including but not limited to: Tools & Test Equipment, Purchasing,and Monthly Zone scorecards/metrics.
• Drive constant quality improvement using Lean for tools and processes.
• Key liaison for Zones to lead resolution and engaging necessary resources needed to proactively resolve Service Calibration Issues.

Qualifications :

• BS or BA degree and demonstrated process management experience...
• Or an AA degree and 2 years experience in process management...
• Or 4 years process management experience. Prior experience with Calibration standards and test equipment requirements