Citi Group Digital Fraud Policy Group Manager 

United States, Florida, Jacksonville 

944237423

Responsibilities:

• Provides subject matter expertise over advanced fraud detection and authentication platforms for Citi’s client-facing digital channels, and integration of fraud tools/models into new and/or existing architectural platforms. Based on analytic outputs, modify tactical and strategic risk mitigation strategies that can be deployed in fraud detection systems.
• Provides subject matter expertise of detection and authentication disciplines across Fraud Risk, Business, and Technology teams.
• Provides business and functional requirements to development teams, approves of the development documentation, contributes to designing user tests, and educates stakeholders of capabilities and processes.
• Designs and calibrates the settings in platforms that orchestrate presentment of dynamic multi-factor authentication challenges, leveraging inputs from varied risk models and detection tools.
• Provides specialized analytics and management insights to fraud risk senior management teams of emerging fraud risks and develops mitigating solutions and recommendations.
• Provides Analytic subject matter expertise for Fraud Quality Assurance Reviews.
• Contributes expertise for technical validations for Fraud Models.
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 7+ years direct experience in the use of fraud risk scoring models, device print technologies, and multi-factor authentication solutions.
• Thorough knowledge of Financial Services, consumer/commercial deposit and credit product offerings, and client facing web sites and mobile applications.
• Experience managing people.
• Excellent written and verbal communication skills.

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

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