KLA Customer Service Engineer 

United States, Texas, Richardson 

941085448

PRIMARY PURPOSE:•Represent
•Assureoptimum quality of system equipment
•Coordinate

RESPONSIBILITIES:
•Evaluate,analyze, diagnose and troubleshoot technical equipment problems
•Repairand modify equipment at customer facility
•Repairsome board level problems using standard procedures, as well as system level failures which can have multiple causes and no standard procedures exist (i.e. creative troubleshooting)
•Repairof system level problems based on CSE's technical knowledge, education and training
•Provideguidance and technical assistance to other CSE's, Installation and/or Upgrade Engineer on work at customer premise oninstalling/dismantlingdemonstration machines.
• Up to 20% travel in North America to other customer facilities
•Conductcustomer orientation on all aspects of equipment user applications
•Crosstrain and assist other field service engineers as appropriate
•Prepare/Documentreports on support activity to customers
•Providetimely billing invoice to customer for service activity

Minimum Qualifications

Bachelor's Level Degree or work experience of 3 years

Preferred Electrical Engineering or Electro-mechanical degree

Preferred previous KLA equipment experience but not required

Base Pay Range: $28.23 - $44.81 Per Hour Primary Location: