As a Control Manager, Associate, within the Control Management Team, you will be a part of a team which is responsible for maintaining a strong and consistent control environment through a joint accountability model with the Consumer and Community Banking Finance & Business Management teams to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting.
Department Description:
Finance Control Management within Consumer & Community Banking (CCB) Controllers is responsible for the following control programs and initiatives:
- Control Management
- Control Initiatives and Programs such as Data Management, User Tool and Intelligent Solution Governance and Controls
- Sarbanes-Oxley (SOX) Control Program
- External Financial Reporting Quality Assurance (QA) Program
- Coordination and documentation of the Quarterly Management Representation Letter and Control Affirmation process
- Legal Entity Controllership
Job Responsibilities:
- Evaluate and perform an end-to-end analysis of the business’ operational risk and control environment, in partnership with stakeholders, to identify significant gaps and weaknesses and determine root cause
- Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Contribute to the development and enhancement of the business control environment through execution of the Control and Operational Risk Evaluation framework
- Govern and oversee adherence to CCB and Firmwide Policies and Standards
- Design and implement control programs and perform ongoing control project management
- Assist in development, execution and refinement of new and existing reporting leveraging intelligent solution technologies (E.g., Alteryx, Tableau)
- Assist in developing recommendations to strengthen internal controls and improve operational efficiency
- Stay current with evolving technology, industry and regulatory changes, and analyze impact to business objectives, processes, and compliance
Required Qualifications, Skills, and Capabilities:
- Bachelor's degree
- 3+years of experience in financial services industry with background in finance, controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business-related function/operation
- Curiosity, desire to learn and attention to detail
- Ability to quickly understand complex subject matter and demonstrate critical thinking
- Ability to multi-task and prioritize in a fast paced, results driven environment
- Communication/presentation - excellent written and verbal communication skills with an ability to articulate the control evaluation results in a meaningful and actionable manner
- Strong interpersonal skills; strong collaboration and relationship building skills
- Moderate level of independent decision-making using sound judgement
- Proficient in Microsoft Office Suite, particularly Excel and PowerPoint
Preferred Qualifications, Skills, and Capabilities:
- Degree in Accounting or Finance preferred
- Experience with Intelligent Solutions such as Alteryx and Tableau
- Business knowledge around consumer products and services