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US Bank Junior Telesales Representative German Category 
Germany, Hesse, Frankfurt 
940290847

10.09.2024


Accountabilities for your role - what are you expected to do?

  • Establishing contacts with potential customers.
  • Making sales calls; selling a full range of merchant processing products and related services.
  • Explaining features and benefits of products and services for purposes of creating new sales opportunities.
  • Initiating follow-up calls to ensure customer win and satisfaction.
  • Signing agreements with new customers (card acceptance).
  • Identifying opportunities, threats and advocacy related activities.
  • Communicating organization’s policies, procedures and practices to customers.

Competencies for your Role - how are you expected to behave?

  • Customer Centricity.
  • Drive for results.
  • Ethics and Trust.

Qualifications Required to perform your Role?

  • Fluency in the German language at a native level,
  • Very good working knowledge of the English language,
  • High school diploma or equivalent previous sales experience,
  • Telephone sales experience as Junior Telesales Agent or equivalent nice to have.

Technical Competencies for your Role - what are you expected to know? (software, programs, skills)

  • Very good communication skills / presentation (oral and written) coupled with the ability to use analytical data to support arguments,
  • Ability to work individually as well as in a team,
  • Very good time management,
  • Strong, detailed knowledge of retail finance products and services