US Bank Junior Telesales Representative German Category 

Germany, Hesse, Frankfurt 

940290847

Accountabilities for your role - what are you expected to do?

• Establishing contacts with potential customers.
• Making sales calls; selling a full range of merchant processing products and related services.
• Explaining features and benefits of products and services for purposes of creating new sales opportunities.
• Initiating follow-up calls to ensure customer win and satisfaction.
• Signing agreements with new customers (card acceptance).
• Identifying opportunities, threats and advocacy related activities.
• Communicating organization’s policies, procedures and practices to customers.

Competencies for your Role - how are you expected to behave?

• Customer Centricity.
• Drive for results.
• Ethics and Trust.

Qualifications Required to perform your Role?

• Fluency in the German language at a native level,
• Very good working knowledge of the English language,
• High school diploma or equivalent previous sales experience,
• Telephone sales experience as Junior Telesales Agent or equivalent nice to have.
  

Technical Competencies for your Role - what are you expected to know? (software, programs, skills)

• Very good communication skills / presentation (oral and written) coupled with the ability to use analytical data to support arguments,
• Ability to work individually as well as in a team,
• Very good time management,
• Strong, detailed knowledge of retail finance products and services