Citi Group Technology Infrastructure Analyst 

Vietnam, Ho Chi Minh City 

940230601

Key Responsibilities:

• Provide end-user support by troubleshooting and resolving hardware, software, and network issues.
• Finance analysis for technology infrastructure, including budgeting, cost tracking, and expense management to optimize infrastructure investments.
• Diagnose and resolve technical problems through troubleshooting and analysis.
• Ensure successful execution of data loads and batch processing.
• Assist in testing activities, including developing and executing basic test scripts.
• Execute tasks as per the project plan.
• Participate in risk, self-assessment, COB, and audit-related control activities, providing recommendations for improvements.
• Assess and resolve issues using existing procedures and past experiences while recommending and implementing solutions.
• Communicate technical concepts clearly and concisely to both technical and non-technical stakeholders.
• Work closely with finance and procurement teams to ensure accurate financial reporting for technology-related expenditures.
• Uphold the firm's reputation by ensuring compliance with laws, regulations, and internal policies while managing and reporting control issues transparently.

Qualifications & Skills:

• 2–5 years of experience in a Technology Infrastructure or IT Finance role.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to explain technical concepts to a non-technical audience.
• Experience working in virtual and in-person teams, with the ability to perform under pressure and meet deadlines.
• Strong financial acumen with experience in budgeting, cost control, and financial reporting related to IT infrastructure.
• Strong presentation skills to effectively communicate technical solutions and financial insights.
• Effective verbal and written communication skills.

Education:

• Bachelor’s degree in a relevant field or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

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