Cisco Network Support Engineer Data Center RS 

Portugal 

939602884

What You'll Do

• Troubleshoot and resolve incidents within the scope of various routing protocols, switching technologies, as well as platform related issues on Cisco Nexus switches running in NX-OS mode.
  
• Recreate customer technical problems within Cisco’s internal labs. Perform troubleshooting, debugging and log analysis.
  
• Collaborate with colleagues in other technology teams to help solve issues in network environments.
  
• Collaborate with the engineering teams to improve product quality byidentifying, reporting, and automating the detection of software defects.
  

Working hours with periodic weekend shifts on Saturday or Sunday – withmonetary or day off compensation.

Who You Are

As a Data Center Support Engineer, you should have:

• Bachelor’s degree in a technical field of studyand or, morethan one year of relevant experience.
  
• Knowledge of common routing and switching protocols at a level equivalent to CCNP or greater.
  
• Strong analytical and troubleshooting skills.
  
• Ability to quickly learn new or unfamiliar technology and products using documentation and internal resources and apply that knowledge in real world situations.
  
• Ability to work independently, but comfortable working in a team environment.
  

We believe that if an engineer has a solid understanding of the technology and is dedicated,

It is not crucial, but we appreciate if you also have:

• Experience with the Nexus series of switches and NX-OS.
  
• Hold a current valid certification (CCNA/CCNP/CCIE and/or Devnet certifications).
  
• Knowledge of VXLAN EVPN.
  
• Knowledge of APIs, Linux, Automation.
  

Who You'll Work With

• You will get targeted training and mentoring helping you to ramp up your knowledge.
  
• The scope of your work is primarily within the Data Center R&S domain; however, you will also be continuously encouraged to expand your competencies, skills, and knowledge via participation intrainingsand rotations between different teams.
  
• As a member of TAC, you will be encouraged and fully supported in achieving your CCIE/Devnet certifications (numerous