Amazon Program Manager Operations Technology Supply Chain Solutions 

United States, Tennessee, Nashville-Davidson 

939322688

Key job responsibilities
A day in the life
• Consultant for new customer service requests, solution design and implementation management of services, and change management of new services to desired state.
• Guide stakeholders through the phases of analysis, prototyping, parameter setting, testing, validation, solver tuning, documentation, training, and post-implementation support for new services
• Identify customer needs and match requirements to our services possibilities to implement durable solutions and promote regional growth strategies
• Manage multiple projects concurrently of varying sizes and priorities from solution analysis to go-live and handover to standard operating practices
• Contribute and write effective narratives and present them effectively to senior leadersNashville, TN, USA

- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3+ years of supply chain experience
- Experience identifying and resolving complex issues

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- PMP, or Bachelor's degree
- 2+ years of data visualization and reports tools experience