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Responsibilities:
Own and orchestrate all aspects of depositary receipts relationship for a defined portfolio of clients
Develop and maintain strong relationships at key accounts with key decision makers, influencers and budget approvers, including executive sponsors
Analyze and understand the client relationship and revenue profile; develop a client plan for client retention and monetization
Conduct account planning; monitor clients being aware of key renewal dates
Take ownership and be accountable for ensuring client growth and satisfaction, as measured by renewal growth, successful management of corporate actions and other key depositary receipt related events
Identify opportunities for further development with key clients
Negotiate commercial terms with clients
Collaborate effectively with internal and external colleagues to build a best-in-class customer experience with the goal of making every customer a promoter of our products
Build and maintain a strong knowledge of the product suite, stay abreast of market developments
Facilitate and co-ordinate all corporate actions such as dividend coordination, proxy/AGM coordination, execution of the employee option plan arrangement etc.
Support clients’ investor relations activities to enhance visibility to institutional investors and liquidity of client programs
Maintain a strong control environment on aspects related to client servicing
Identify opportunities to make processes more efficient
Support sales organization in winning new business; participate in pitches as needed
Participate in ad-hoc special projects related to portfolio management
Provide analytic support for the portfolio of ADR issuers across regions.
Knowledge/Experience:
Minimum 5 years of work experience in Financial Services industry and/or Account Management
Strong presentation and negotiation skills
Flexible and willing to adapt to different environments
Financial analysis skills, including abilities such as quantitative analysis, and forecasting techniques beneficial
Strong Project Management experience
Solid understanding of capital market or investor or banking industries
Experience in team-work as well as Individual contributor
Good writing skills
Skills/Competencies:
Highly motivated self-starter, resourceful, able to perform well under stressful conditions, flexible, team worker and able to take direction well
Highly organized and able to manage complex tasks
Strong attention to detail
Proven interpersonal skills
Team player with ability to evidence leadership, credibility, and build consensus
Excellent oral and written communication skills
Ability to understand big picture and client needs
Ability to analyze capital market trends
Financial planning and budgeting skills
Excellent PC skills with specific emphasis on project management tools including Excel, MS Access, Power-Point
Fluent in English
Ability to speak a foreign language is a plus
Education:
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Anticipated Posting Close Date:
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