Honeywell Senior Account Manager Process Industrial Automation 

Indonesia 

938542444

Key Responsibilities

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs, resolving complaints and
• Keeping track of all processes that pertain to the client’s desires.
• Acting as the client’s representative in a firm to ensure that their demands are met with a focus
  on improving the customer experience.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise account representatives to ensure sales increase.
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. monthly, quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth.
• Communicating with clients to ensure that all their needs are understood and addressed with
  assigned accounts. From lower operations to C-Levels.
• Building strong client relationships to maintain/grow existing business and acquire new
  customers according to company plan.
• Collaborating with internal departments to ensure that they fulfilled all customer requests.
• Collecting and analyzing data concerning consumer behavior to understand changing needs.

MUST HAVE

• Tertiary Degree/Diploma in Engineering desirable.
• Excellent Communication skills with customer and internal (all levels).
• Capable to organize customer selling events/activities and delivers presentation session
  independently.
• Min. 8 to 10 years direct selling in relevant industry and customer base.
• The candidate should possess extensive firsthand experience in directly selling Process
  Industrial Automation Solutions and Products to End Users and EPCs, rather than through
  partners or agents.
• The candidate should have experience in Process Industrial Automation solutions and
  products, specifically related to control systems, SCADA, PLCs, and Safety Systems.
  Additional experience with field instruments, fire and gas detectors, telecommunications,
  security solutions, and OT digital transformation will be considered a valuable asset.
• The candidate should have significant experience in the process industry, particularly in Oil
  and Gas upstream operations, FPSOs, FSOs, FPUs, and FSRUs. Additional experience in
  other process industries, such as chemicals, refining, power, and pharmaceuticals, will be
  an advantage.

WE VALUE

• Competitive in project pursue and has a passion for winning.
• Mindset on customer satisfaction (internal & external).
• Large Project Pursue Leads experience (track record preferred), experience in project cycle
  development. EPC and Consultant selling.
• Capable to prioritize task and activities.
• Experience working and leading multidisciplinary and multicultural groups.
• Experience with selling tools e.g. CRM / Sales Force.
• Hands on experience in industry process solutions project and services sales.
• Understanding of sales performance metrics.
• Excellent communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude

• JOB ID: req465668
• Category: Sales
• Location: 17 Changi Business Park Central 1,U01-01/09, #02-01/09, #03-01/09, #04-01/09 & #05-01/05,Singapore,SINGAPORE,486073,Singapore
• Exempt